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What is Last-mile delivery?

Short definition
Last-mile delivery is the final leg of shipping — moving a parcel from the local carrier hub or warehouse to the customer's door, typically the slowest and most expensive part of fulfillment.
DefinedTermCanonical definition · EasyBay glossary

The 'last mile' is where most shipping cost and delay concentrate, because it involves individual stops rather than bulk freight. Being close to carrier hubs and dense population shortens last-mile transit times and can lower zone-based shipping rates.

For e-commerce brands, warehouse location is a last-mile decision: a building near UPS, FedEx, and USPS regional hubs (and a large nearby population) means faster delivery promises and cheaper outbound shipping. It's a core reason brands choose markets like Columbus, which sits within a day's drive of much of the US.

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